Influence and Negociations

• Recognize different types of conflict
• Review a model to address conflict
• Understand the connection between influence and negotiation
• Understand the Principled Negotiation Model
• Apply the steps of Principled Negotiation, including:
o Separate the people from the problem
o Focus on Interests Behind Positions
o Invent options for mutual gain
o Identify independent standards
o Develop a best alternative to a negotiated agreement